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Zac Stryker

Full-stack GenAI & ML Engineer

zac@zacstryker.com LinkedIn Utrecht, Netherlands

Experience

Financial Systems Support Specialist
Day Pitney LLP

Develops web applications and automated cloud solutions for finance operations, reducing manual processing time by 75%.
> Translates business logic into database solutions using SQL, SSIS, and Power Apps, supporting 20+ finance workflows.
> Migrated 6 legacy SSIS packages to modern Azure workflows, cutting pipeline maintenance overhead by 50%.
> Designs reporting solutions across 5+ platforms, enabling faster close cycles and real-time visibility for stakeholders.
> Leads cross-functional projects across 3 departments, delivering on time with comprehensive documentation.
> Resolves cloud and on-premise incidents with an average diagnostic turnaround of 1 hour, minimizing operational downtime.

Business Intelligence Developer (Contract)
United States Defense Health Agency

Built 12+ Tableau and QlikView dashboards monitoring healthcare quality metrics for 9.5M+ uniformed service members, retirees, and their family members.
> Engineered ETL pipelines processing 100M+ records across 4 healthcare data sources, improving data consistency by 60%.
> Administered Tableau and QlikView environments for 6000+ providers, implementing security and automated refresh.
> Implemented HIPAA-compliant data privacy safeguards to anonymize patient data across 5 reports and dashboards.
> Delivered interactive dashboards tracking compliance and patient care coordination, reducing manual reporting effort by 5 hours/week.

Technical Support Analyst (Contract)
Florida Department of Health

Delivered analytics on statewide COVID-19 testing efforts, processing 3M+ daily records across 67 counties to inform public health decisions.
> Built Sprint Capacity dashboards in Power BI tracking velocity for 3 agile teams, improving sprint predictability by 25%.
> Optimized QVD/QVF data models and REST/SQL integrations, reducing load times by 300% across 4+ Qlik applications.
> Created performance tracking models measuring 4 KPIs, driving a 50%% improvement in support team response efficiency.

Intermediate Technical Support Specialist
Aderant

Provided technical support and consultation for Aderant Expert across 2000+ enterprise law firm clients, maintaining a 97% satisfaction rating.
> Advised 20+ clients on deployment strategies and infrastructure best practices, reducing post-deployment incidents by 60%.
> Executed 3+ environment deployments, patches, and custom configurations with a 100% on-time delivery rate.
> Resolved complex connectivity and performance bottlenecks, cutting average ticket resolution time by 30%.
> Optimized SQL queries and stored procedures, improving database performance by up to 200% for high-load client environments.

Education

Florida State University
Bachelor of the Arts in Music (Classical Guitar)

Skills Timeline

Skills

Machine Learning & AI

RAG, LLM APIs, Vector Search, Transformers, NLP, Neural Networks, Computer Vision, TensorFlow/TensorFlow.js, scikit-learn, sentence-transformers, sqlite-vec, Keras, K-means++ Clustering, NLTK, Sumy, TextRank, LSA

Data & Analytics

SQL/T-SQL, Power BI, Seaborn, Tableau, Qlik Sense/QlikView, NumPy, pandas, Matplotlib, Snowflake, ETL, Data Modeling, Data Visualization, Chart.js, RFM Analysis

Development

Python, JavaScript, Flask, REST APIs, Server-Sent Events, C#/.NET, Jinja2, MVC, Git, HTML/CSS, pypdf

Cloud & Infrastructure

Microsoft Azure, Docker, Power Automate, SSIS, Ubuntu, NGINX, IIS, Windows